Privacy Policy
Effective 8 November 2026
The short version. Kinward shares your daily walking distance, your city and what you choose to send with the people you walk with, and no one else. It never asks for your location, never shows ads, never tracks you across other apps, and never sells anything about you. Your heart data never leaves your iPhone. You can delete everything from Settings at any time.
Who we are
Kinward is made by Sente Labs Limited ("we", "us"). We're responsible for the personal data described here. You can reach us at privacy@kinwardz.com.
What Kinward collects
Your account
You sign in with Apple. We receive an account identifier, the name you give, and the email address Apple shares (which can be a private relay address). We don't receive your Apple Account password.
Your home city
The city you choose, with its coordinates rounded to about a kilometre, so the route can be drawn. Never your street or address. Kinward never asks for your location.
Apple Health
With your permission, Kinward reads from Apple Health:
- Walking, running and wheelchair distance, and (if you leave "Other exercise counts" on) cycling, swimming and workouts, converted into walking. Only one total per day is uploaded, so the people you walk with see your progress. Kinward never uploads individual workouts, routes, times or locations.
- Steps, shown on your iPhone only.
- Resting heart rate and cardio fitness (VO₂ max), only if you switch on Heart trends. These stay on your iPhone and are never uploaded or shared.
Kinward never writes to Apple Health. Health data is never used for advertising or marketing, and never shared with anyone other than the daily distance going to the people you walk with.
What you create
Postcards (voice, photo or video, the first word of what you said for the sealed preview, and where and when they open), your voice hello, your answers to the weekly question, your profile photo, gift greetings and any hugs, tailwinds and reactions you send. Postcard transcripts are made on your iPhone. Profile photos are resized on your iPhone before upload, which removes their location and camera details.
How the journey runs
Your time zone, whether you share check-ins, when you last moved (for "walking now"), the distance you walk during Walk together, and a push notification token for your iPhone.
Purchases
Apple handles payment; we never see your card. Our subscription provider, RevenueCat, receives your Kinward account identifier and your purchase history so Kinward+ works on both your phones.
Who sees what
Only the people you walk with (someone who joined through your invite link, or whose link you opened): your name, city, daily distance, when you're walking, your photo, your postcards once they open, and your weekly answer once you've both answered. Nothing is public, and nothing is shown to people you aren't walking with.
Services we use
- Supabase: our database and file storage.
- RevenueCat: subscriptions and gifts.
- Apple: Sign in with Apple, push notifications, Apple Maps and Weather (we ask Weather about the city of the person you walk with, not about you).
- Wikipedia: the name of a place on your route is looked up to show a line about it. Only the place name is sent.
These providers process data only to run Kinward. We don't use advertising or analytics companies.
Why we use it
To provide the app you asked for: drawing your journey, sharing progress with the people you walk with, delivering what you send them, and running your subscription. Where the law asks for a legal basis, that's performing our agreement with you; for Health data, it's your explicit consent, which you can withdraw in the Health app at any time.
Keeping and deleting it
We keep your data while you have an account. Settings › Delete account deletes your account, journeys, distances, postcards, voice recordings, answers and photo, removes your files from storage, and revokes Kinward's Sign in with Apple. Deleting your account also ends the journeys you share, because they need both of you. Purchase records kept by Apple and RevenueCat follow their own retention rules.
Your rights
Depending on where you live, you can ask to see, correct, export or delete your data, or object to how it's used. Most of this you can do in the app; for anything else, email privacy@kinwardz.com and we'll answer within 30 days. You can also complain to your local data protection authority.
Where it's stored
Our providers may store data in other countries than yours. Where they do, they use the safeguards the law requires, such as standard contractual clauses.
Children
Kinward isn't meant for children under 13, and we don't knowingly collect their data.
Changes
If this policy changes in a way that matters, we'll say so in the app before it applies.